• A Digital Communication Platform!
    An advanced enterprise-grade phone system.

IVR BRANCH

Create the Call Flow

  • Establish the call flow of your line with our advanced branch routing system.
  • Set up individual branches and then link them together to form one big tree, or one big system.
  • Each branch is set up with its own input, function, and recordings.

LIBRARY

Playlists

  • Create a playlist with recordings to play, one after the other.
  • Give callers the option of bookmarking their place in a recording at any time.
  • Provide callers with control features such as forwarding, rewinding, pausing, etc.

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IVR Functions

Routing Menu

Take callers to different branches by choosing an input for them to enter and a branch for the system to take them to!

Connect to a Number

Transfer callers from your phone line to any other number (e.g. to connect to a representative).

Private/Public Record

Record messages on your phone line with the option of immediate playback in another branch.

Address Lookup

Save the name, phone number, address, etc of callers. The new and old information join together in one contact.

Dial Out

Make outgoing calls with the Caller ID of your line number by calling into your line and then visiting a dial branch. There, the number to call can be entered.

Advanced Logs

Gauge the calls to your line with a record of each caller’s caller ID, duration of the call, branches visited throughout the call, playlist listened to, etc.

Contacts Management

Save your callers’ information in our easy-to-use contact section. Categorize them under labels and then route their calls accordingly.

Live Monitoring

Keep track over the branches frequented by your callers by seeing the phone number, caller ID, and the branch the current callers are in.

Lectures/Music Playlists

Play Album

Create a playlist with recordings to be played, one after the other. Choose whether callers get the option of selecting a specific recording in the playlist.

Auto Rotate

Set up an automatic rotation system, where specific recordings play on specific days. Play a different recording each day of the week!

Save Bookmarks

Allow callers to save their current positions and then return at a later time. Or, if a call disconnects, a bookmark is automatically saved.

Control Features

Allow callers to forward and rewind at any time while calling into your line. They can also pause a recording, adjust the volume, etc.